WARRANTIES AND ROADSIDE ASSISTANCE
All vehicles, whether they’re old or new, require regular maintenance to operate at their full potential. However, even with this prevention, mechanical and technical problems can still arise. Drive safely with the North American Worry-Free Warranty and Roadside Assistance that will let you hit the road worry-free.
Find out from your repair shop if they offer these programs! *
* Worry-Free and the roadside assistance are optional programs. They may not be available at all OCTO Auto Service Plus locations.
YOUR NEAREST OCTO REPAIR SHOP
Garage Lavoie Ménard
74, Boul. Seignerie Est
Blainville (QC) J7C 4N1
13:00 – 17:00
13:00 – 17:00
13:00 – 17:00
13:00 – 17:00
13:00 – 17:00
WORRY-FREE WARRANTY
There is no good time for a breakdown. A mechanical problem or malfunction may occur despite the best care given to your car. For that reason, OCTO Auto Service Plus offers a North American Worry-Free Warranty for a period of 12 months or 20,000 kilometers, whichever comes first.
All repairs and servicing performed at an OCTO Auto Service Plus repair shop are automatically covered by this warranty.
(Certain conditions apply)
Whether you are headed to the grocery store or to Florida, driving with peace of mind is priceless!
This warranty covers the following types of repairs and services:
- Air Conditioning, heating and climate control systems
- Brake system
- Engine cooling system
- Electrical system, including the starting and charging systems
- Engine performance, drivability services and repair
- Exhaust system
- Fuel system
- Ignition system
- Electronic engine management system and on-board computer systems, (engine, body, brake and suspension computers)
- Cruise control system
- Steering/suspension system, wheel bearings, CV joints/U- joints, Half-shafts and driveshafts
- Clutches
- Differential Repair or Service (excludes transaxles)
- Other minor repairs
How to process
- If the vehicle is within a 20 km radius of the repair shop
- The vehicle must be returned to the repair shop for warranty repair (parts and labor claims will follow the regular procedures of your banner or franchise program).
- If the vehicle is outside a 20 km rad
- The consumer must contact the warranty administrator at 1-833-515-2937, from 8:00 a.m. to 8:00 p.m. Monday to Friday (Eastern Time), Saturday from 9:00 a.m. to 6:00 p.m., excluding holidays (USA). The administrator will indicate the nearest participating facility.
- If there are no participating locations in your area, you may take your vehicle to a non-participating Repair Facility in your area. If the non- participating Repair Facility will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair invoice (or legible copy) and subsequent warranty repair invoice (or legible copy) to the Administrator for review, within 90 days of the date of repair.